If I put the wrong address, how do I change it? Are there any reshipping fees?


When purchasing physical merchandise, your order is immediately sent to our fulfillment center so it can be sent to you as quickly as possible.  Usually, we’re unable to make any address updates once an order has been placed, so be sure to check your address and all information before submitting.  

For any questions about changing an address, please send an email to contact@toneitup.com immediately.  

If an order is undeliverable due to an incorrect/insufficient address provided during checkout, change in address (moved or an inability to claim package (parcels left at post or customs office), the customer will incur a $10 fee for domestic or $20 fee for international to have the package resent to the new address.

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