Tone It Up is committed to excellence and wants to ensure that all customers are completely satisfied with their purchase and service. As part of our commitment, we honor a 30-Day Satisfaction Guarantee*. Customers may return/exchange item(s) within 30 days from the purchase date for a full refund of the purchase price. Original shipping, handling and/or other charges are not included in the refund. The customer is responsible for all return shipping costs of item(s) and merchandise must be sent back in the original packaging. Exchanges must be for an item of equal or lesser value.
Refunds will be issued to the original payment method or a store credit will be provided and should be processed within 2-3 business days.
*By volume - consumption of 50% or more of product voids the guarantee & the item is no longer eligible for return.