You'll find all of your downloads here: https://my.toneitup.com/account
You can also find this page at any time from my.toneitup.com under 'My Downloads'.
To download your videos to your computer:
Make sure you’re logged Into your Account. Be sure to use the account you used to make your purchase.
- Click on the “Account” tab on the far right corner.
- To download your videos, click on “Order History”
- On the “Order History” page, you will see a button at the top marked "Watch Your Videos Here"
- Just click on the workout you want to download and save directly to your device. You’re all set!
Depending on your internet connection you might want to download them one at a time and wait until each file has downloaded completely to start the next one.
If you're having trouble with the downloads, please try the smaller files that are available for download in your account.
Once you’ve downloaded the workout you can double click the file to play it through your computer’s default video player or open using the video player software of your choosing (iTunes, Windows Media Player etc.)
If you have any questions or experience any trouble, please send us an email at firstname.lastname@example.org! :)